Monday, March 30, 2009

God's work. Our brands.

The ELCA is rolling out a series of ads to be aired during television’s sweeps month in May. We don’t know how much developing the marketing campaign cost, but the church’s website does tell us about “our brand” and its tagline “God’s work. Our hands.” Apart from wondering why the verbs haven’t shown up for the tagline party, we should ask what exactly is being sold here. We ought to consider what the ads reveal about the church’s core outcomes.

I currently sit on a faculty committee established to design a revised core curriculum for my school. We have spent the better part of the school year sitting around a table discussing research, best practices, trends in hiring and the like. The committee defined and the faculty as a whole approved four core outcomes for all we do at the University: critical inquiry, communication, global awareness and vocation. Our next task is to design a course of study for all students in all majors that will produce competence in each of those outcomes.

When they walk across the stage at commencement, we should be able to say that we have used the tools of our curriculum to create graduates who are able to demonstrate the outcomes in their personal lives, in work, in community and in church. We ought to be able to show to any accreditation team how the curriculum advances students toward those goals. And the outcomes should be self-evident in the very structure of our primary tool, the curriculum. Surely the leaders of the ELCA and its marketing team must have similarly considered what the church’s outcomes are and the tools of the ad campaign must self-evidently reflect those outcomes.

In the March 16 New Yorker, movie director and screenwriter Tony Gilroy speaks of the reversal as a useful trope. A good script will lead the audience on and then flout expectations by reversing the plot. It’s a trope used in the ELCA’s ads. In the first ad on the church’s website, a nice clean table is set with sparkling dinnerware and white linens. A waiter beckons to the diners and we see a crowd of dingy, ragged people. We learn it’s not really a restaurant but Trinity Lutheran Church feeding the homeless and providing them with “dignity” as their first course. In the second ad, a West African woman walks to a school with a child. We imagine she is dropping the child off for a day of learning, but are surprised to discover that the woman is the student. She is learning to start her own business, and the first lesson is “hope.” It’s all beautifully shot and the reversals are clever. It’s all so very nice and self-congratulatory. Who wouldn’t want to connect with such a cool, caring organization?

One of my homiletics professors in seminary used to ask about our attempts at proclamation, “Did Jesus have to die for this sermon to be preached?” It’s a good question to ask about these ads. The crucified and risen Jesus has always been the center of our faith, from the women at the tomb to the boys walking home to Emmaus, from Paul heading to Rome to Luther standing there doing no other at Worms. Yet in these ads our Lord is given what could charitably be called only a cameo role, if that. A cross floating in a bowl of soup in the first spot and a couple crossed pencils on top of a book in the second are the only allusion to the crucified and risen one.

Jesus simply did not have to die for us to air these ads. The cross in each spot is no different from Josephus’ report in Antiquities of the Jews: The token crosses in the ads report tangentially that a crucifixion happened, but don’t proclaim what our Lord’s death does for either the fictional the sinners in the ad or the real ones watching it. Because the ad campaign the ELCA is flogging on its website and will air does not extend the proclamation of God’s mercy in Christ to the godless and sinful (to me), it is not evangelism. Instead it is marketing. In the web site’s own words, it is branding. It comes across as an effort whose goal is the salvation not of people, but of the denomination – a salvation from the ravages of ongoing membership losses and diminishing benevolence. Intentional or not, the ads seek to further the ELCA’s self-continuity by recruiting from the ranks of suburban do-gooders who want to feel good about being connected to important causes.

It’s not as if do-gooding is a bad thing. Melanchthon, after all, dedicated Article VI of the Augsburg Confession to the topic of the new obedience. But if the ELCA’s public witness sent through our digital television sets begins with good works, we’ve done the potential viewers of these ads a grave disservice – as in, we’ve left them in the grave of unfaith. Like any number of well-meaning preachers, the ads assume that we have all the faith we ever need. All that’s needed is a religious version of the US Army’s “Be all you can be,” or Nike’s “Just do it.” These spots are a glimpse into the job description of successful suburban living and meaningful, relevant engagement with the world that the church holds out for us as our telos.

What’s missed are the first five articles of the Augustana. We can’t begin our public proclamation with a pleasant charity’s proposal you can respond to by hitching up your free will and getting on board the justice train. Instead, gospel preaching begins with an understanding of sin and God’s work in Christ to remedy it. If Article IV on justification is truly the article by which the church falls or stands, you wouldn’t know it by these ads. It’s because they are not what Article V calls the office of preaching, the delivery of the law and gospel described in Articles II and III.

Thus, while our branding and tagline, “God’s work. Our hands,” may produce the outcome of more adherents to the work of the social service agency the ELCA seems to present itself as in its coming marketing efforts, they cannot bring a commensurate increase in the numbers of what Luther, in his sermon in Castle Pleissenburg (LW 51:311-312), called the Heufflein Christi, the little band of Christ. We’ve turned our backs on what Melanchthon declared the church to be: the place where the word and sacraments are present in such a way that sinners like me have come to believe.

I’ve begun to wonder whether my not taking a stand for the sake of the gospel in my church hasn't moved God in his great displeasure to withhold true preaching from this church, from this world and from this sinner.

10 comments:

Terri Mork Speirs said...

Hello Dr. Jones, Thanks for this. Interesting that just yesterday I noted another critical look at the "God's work, our hands" theme as a valuing of the protestant work ethic -- ugh. I ripped out the piece and put it in my important ideas pile. The Lutheran, January 2009, Page 53. Anywho, thanks for your thinking and teaching. Keep on a blogging. T

Boberino said...

Excellent! Preach it brother!!

Anonymous said...

Hey Ken,

You got to my first thought about the ads near the end of your blog. These aren't proclamation. Good enough.

My second thought WANTS to be that they are more like a stewardship campaign - stories that could spark interest and get folks to the place where proclamation is happening.

There's the rub.

In just the last 4 days I have...

... listened to a funeral sermon (from a Lutheran pastor)that did not mention the resurrection and barely noted Christ. Death is no enemy because every exit is an entrance.

... read a quip on facebook (from a young Lutheran pastor) lamenting that people are not truly present in worship in a way that allows them to experience God. And

... read a quip on facebook (from another young Lutheran pastor who was answering a question about which of the lectionary Gospel passages to choose on Easter) about how he thinks the whole idea of "which do you choose?" is certainly the way to go.

I lament the loss of Law/Gospel in our denomination because I think we may have been some of the only ones to have it. Who else?

Darin Wiebe

P.S. It might be Old Adam who is thinking that he has enough sway to cause God to hold back good preaching just because he hasn't behaved correctly.

I'm just sayin'.

Eric Swensson said...

Good essay, Ken. I graduated from a respectable journalism school and took marketing and advertising courses. With the ELCA in a downturn and the need to bolster membership as well as attract new ones, these ads sound like the ones that major corps do to instill pride in members as well as reach out to new people.

The leadership of the ELCA seem to want to distance themselves from the Cross, and as you well note, the AC I-V.

Lord have mercy.

Peace,
Eric

PS Keep writing these essays.

John Petty said...

That seems a bit of a churlish response to ads which talk about helping others, particularly the downtrodden. I saw those ads and I was proud that my church is doing such things.

They could have run some dogmatic stuff, and nobody would have paid any attention. Instead, they talked about doing something good for others. Bonhoeffer: "As Christ was the man for others, so the church should be the church for others."

Ron Amundson said...

The target audience is not those outside the church, but those inside, or marginally inside. I think the ads will do a good job for what they were intended to do.

For the unchurched, I share your concerns. However, considering the unchurched are not targeted, either by media positioning, nor content, I dont think it will have much of an impact.

My biggest concern is the followup aspect. If local congregations drop the ball, then it ends up being pretty pointless, short of a feel good deal for a few weeks if that.

Undomesticated Preacher said...

Thanks to all who've commented. It's helpful to get some feedback. A few responses:

To Darrin--You're right. The Old Adam, gasping for air, is present in my last paragraph.

To Eric -- I'm not sure the ELCA's leadership wants to run away from the cross. The question is what the cross is for them. In this instance it seems to be an example of ethical living rather than what happens when sinners get their hands on God.

To John Petty -- I have no quibble with the church in Article VIII of the Augsburg Confession engaging in good works. I have students in my Intro to Christianity course do service learning projects and write a reflection paper that shows why the very kind of good works the ad campaign depicts are an essential part of Christian faith and life. My main question remains: Why have we entered into the media with a word of law rather than a gospel word to sinners that actually creates faith? (As for being churlish, I confess to being curmudgeonly and grumpy but not mean-spirited.)

To Ron -- If, as Luther argued, we are "simul iustus et peccator," that means people who are unchurched, marginal or faithful pew-sitters stand together in their need of the gospel. My faith tends to last about as long as it takes my pastor to get the words of
absolution spoken. I sigh a sigh of relief and then move on to the important business justifying myself again. I'm always in need of a word that kills and makes alive, and so are those on the margins. Is there something so paltry and weak about proclaiming the crucified and risen one that we think bromides about the good work we do will have a better chance at brining people in?

Unknown said...

It'll probably be quite some time before these ads find a pocket of airspace on Boise's KTVB. But I'll surely be able to hear and see ads from the Church of Jesus Christ of Latter-Day Saints. As I sit and think, would there be anything of substance different from the ELCA ads that you describe?

And I think you have it 'spot on' when you say that this is a marketing strategy. I'm starting to smell out marketing strategies more easily nowadays. For example: I was supposed to attend a luncheon hosted by a local hospice 'thanking' all local clergy for the way they help out the community. This is hosted by one company that wants to swallow up their competition and increase market share. Schmoozing with the local clergy is a great marketing strategy, so that when I'm with a family dealing with the end of life, I can say "by the way, have you thought about hospice, and have you thought about Heart-n-Home?" So, I was conspicuously absent today.

What do institutions do when they have anxiety about their own future? Well, funny things happen and most of it isn't pretty. On a whole other subject, it's likely that as social statements are added to our portfolio, like a melting iceberg, fewer and fewer people will be able to keep their noses in the air. Now there's a word of Law for ya, write something that declares tolerance and inclusiveness and watch as fewer and fewer people sign up. Behold, the melting iceberg.

But the challenge is still here for the preacher too (this is true confession time): from week to week the casual listener, and preacher, can seem like Mr. Magoo who can be perfectly happy living the same day over and over again. I confess the sin of low expectations.

Thanks for sparking good conversation here Ken.

James

Unknown said...

Ok Ok, I thought Mr. Magoo was forgetful, but really he's nearsighted. Probably not the best analogy. Oops.

Catrina Ciccone said...

Ken, I think you provide a valuable critique here, but I am also curious enough to ask: what would a true proclamatory ad look like, in your opinion? Can the old Adam (especially those who are illiterate regarding traditional churchspeak) be slain and raised in a 30-60 spot?

Peace,
C.